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A clinic owner’s dilemma – do I continue to DIY, hire someone, or outsource my reception tasks?

A clinic owner’s dilemma – do I continue to DIY, hire someone, or outsource my reception tasks?

by Cyn | Jul 20, 2021 | Business Growth, Client care, Communication, Efficiency, Productivity, Staff

Every health clinic reaches a crux in their front desk operations, usually within the first year of business: Do I continue to DIY, hire someone, or outsource my reception role? Deciding what to do can feel like a mammoth task. Let’s break down the pros and cons of...
What makes patients choose one health clinic over another?

What makes patients choose one health clinic over another?

by Cyn | Jun 29, 2021 | Business, Business Growth, Client care, Communication, Patient care

Thanks to increased connectivity and the internet, patients are free to research their choice of practitioner along any parameters they feel are important. For some, convenience and proximity matter most. Or due to necessity, price and perceived value. But more often...
Is your brain bursting? The systems we take care of, so you don’t have to

Is your brain bursting? The systems we take care of, so you don’t have to

by Cyn | Jun 3, 2021 | Business Growth, Efficiency, Productivity, Staff, Technology

Does your brain feel full to bursting? It makes sense – our brains have limits. Limits to what we can remember, what we can multitask (the reality is, we can’t), and how much we can get done in a set amount of time. A brain that is too busy is a brain that...
Mastering efficiencies: Streamlining 100 processes into 10

Mastering efficiencies: Streamlining 100 processes into 10

by Cyn | Jun 3, 2021 | Business, Business Growth, Client care, Efficiency, Productivity, Staff, Technology

Running a successful practice takes a LOT more than being an excellent clinician. To be the best practice owner you can be, you may think it’s entirely up to you to juggle two vastly different responsibilities simultaneously: One: Your specialisation You’re an...

Recent Posts

  • A clinic owner’s dilemma – do I continue to DIY, hire someone, or outsource my reception tasks?
  • What makes patients choose one health clinic over another?
  • Is your brain bursting? The systems we take care of, so you don’t have to
  • Mastering efficiencies: Streamlining 100 processes into 10
  • Why we are not “virtual receptionists”: How Throughlines offers more.

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