by Cyn | Jul 20, 2021 | Business Growth, Client care, Communication, Efficiency, Productivity, Staff
Every health clinic reaches a crux in their front desk operations, usually within the first year of business: Do I continue to DIY, hire someone, or outsource my reception role? Deciding what to do can feel like a mammoth task. Let’s break down the pros and cons of...
by Cyn | Jun 3, 2021 | Business Growth, Efficiency, Productivity, Staff, Technology
Does your brain feel full to bursting? It makes sense – our brains have limits. Limits to what we can remember, what we can multitask (the reality is, we can’t), and how much we can get done in a set amount of time. A brain that is too busy is a brain that...
by Cyn | Jun 3, 2021 | Business, Business Growth, Client care, Efficiency, Productivity, Staff, Technology
Running a successful practice takes a LOT more than being an excellent clinician. To be the best practice owner you can be, you may think it’s entirely up to you to juggle two vastly different responsibilities simultaneously: One: Your specialisation You’re an...
by Cyn | Jun 1, 2021 | Business, Communication, Patient care, Staff, Technology
I recently fielded a call from a clinic owner. They said: “Currently, our virtual service answers our phones. They only take messages for us. This results in a LOT of phone tag.” I was aghast. I sat there wide-eyed shaking my head for 5 minutes saying “No...
by Cyn | Mar 29, 2021 | Business, Communication, Staff, Technology
Are you a practice or health clinic owner who spends most of your waking hours working in your business, not on your business?Are you exhausted, or not as motivated as you were when you first excitedly opened your doors to the public?Then this blog post is for...
by Cyn | Mar 29, 2021 | Communication, Patient care, Staff
Health is a booming industry in Australia and across the globe. Unfortunately, this doesn’t necessarily translate into health clinics and allied health professionals automatically creating booming business. With high operational costs, increased competition, and lots...
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