by Cyn | May 12, 2021 | Business, Communication, Patient care
There is no avoiding the reality that, for a myriad of reasons, from time to time, your clients will need to cancel their appointments. It can be very frustrating, especially when your diary is maxed out and you’ve had to turn others away. Of course, everyone is...
by Cyn | Mar 29, 2021 | Communication, Patient care
Someone has rung your health clinic, looking for further information. They’re not in a hurry to book an appointment. They’re likely talking to your competitors, comparing and contrasting your services. They may well be calling due to a word-of-mouth recommendation,...
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