by Cyn | Jul 20, 2021 | Business Growth, Client care, Communication, Efficiency, Productivity, Staff
Every health clinic reaches a crux in their front desk operations, usually within the first year of business: Do I continue to DIY, hire someone, or outsource my reception role? Deciding what to do can feel like a mammoth task. Let’s break down the pros and cons of...
by Cyn | Jun 29, 2021 | Business, Business Growth, Client care, Communication, Patient care
Thanks to increased connectivity and the internet, patients are free to research their choice of practitioner along any parameters they feel are important. For some, convenience and proximity matter most. Or due to necessity, price and perceived value. But more often...
by Cyn | Jun 3, 2021 | Business, Business Growth, Client care, Efficiency, Productivity, Staff, Technology
Running a successful practice takes a LOT more than being an excellent clinician. To be the best practice owner you can be, you may think it’s entirely up to you to juggle two vastly different responsibilities simultaneously: One: Your specialisation You’re an...
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